Treating each account systematically to reach the debtor's threshold for payment is the foundation of our collection system. Rossi Law offers all the services offered by collection agencies plus the benefits of legal representation. Our initial pre-legal letter campaign emphasizes the importance of getting the accounts paid and for those debtors who are reluctant to pay, a lawsuit may be filed with our clients’ approval. The following is a step by step summary of our collection system outlining how each delinquent account will be processed through our system:
- Submittal of Accounts
- Demand Letters
- Telephone / Mail / Web Inquiries
- Skip Tracing / Finding Lost Debtors
- Asset Research / Determining Ability to Pay
- Litigation / Judgment Enforcement
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Submittal of Accounts
Submitting your collection accounts may be done in a variety of ways. The most common is electronic submittal. However, we do accept manual [paper] submittal of accounts. You also have the convenience of submitting your own accounts via online client services.
A series of demand letters is sent to each debtor under specific parameters set by an attorney. Our system keeps track of each letter sent.
This letter series is particularly designed to impress upon the debtor the importance of the debt and the need to respond.
The letter series is also important because it allows us to clear up any questions or problems the debtor may have with the account and to arrange payment installments if the debtor has found himself or herself in financial trouble.
Telephone / Mail / Web Inquiries
Our letters invariably generate telephone and mail inquiries. We have found that there is a direct and positive payment response to well informed, prompt and thorough replies to all inquiries. As a result we view all inquiries as an opportunity to accelerate the collection process. In most cases we have found that accounts are paid faster and in full. Any legal issues that may be raised by the debtors are promptly reviewed by the firm's attorneys and resolved in the appropriate manner.
Skip Tracing / Finding Lost Debtors
In deciding to utilize a firm for the collection of delinquent accounts, one of the most important considerations should be the collection firm's ability to find debtors who have moved [bad address accounts]. Rossi Law Offices, Ltd. has an exemplary record for successfully skip tracing thousands of delinquent accounts.
Asset Research / Determining Ability to Pay
Debtors who do not respond to our requests for payment will be subjected to an asset investigation to determine their ability and/or means to pay. This allows us to decide whether litigation should be commenced to compel payment through the court system.
Litigation / Judgment Enforcement
Debtors who refuse payment but have been found to have the ability to pay will be placed into litigation. With our client's approval, suit will be prepared and filed.